FAQ

 

What colour space/profile should I use?

Srgb or Adobe RGB 1998 will give you fantastic results.
 

 

Do Canvas Prints come stretched around a frame ready to hang?
Yes, all our canvas prints are professionally gallery stretched around a custom made frame, finished with backing tape & string ready to hang on your wall.
You have the option when order to select our standard 30mm frame.
 

I'm a bit concerned my image may not enlarge well, How can I be sure?
If you are at all concerned please email your image to orders@eurekacanvasprints.com.au and include the size canvas you were hoping to enlarge to before ordering.
Our team will be more than happy to assess your image and let you know if your image will have any issues when enlarged.
Our ordering system is fully automated so it may not be possible to check the quality of your image after submitting.
 

 

What type of Canvas & Finish do you have?
We use a bright white 420gsm Poly/Cotton Blend (70/30) Matte Canvas.
We coat/laminate all prints with a protective spray to protect against mositure, abrasion and UV.
 

 

What type of payment do you accept?

All payments are processed by PAYPAL, which is the safest method of online purchasing. We will never see any of your personal
banking or card details. You do not require a Paypal account to Paypal with Paypal, you can click on 'don't have an account and pay with your credit card.



I don't see a phone number to call you on?
That's correct, we do operate as an online business only. We do this to keep our production times down and our costs to a minimum
which in turn enables us to offer you great deals on Canvas Prints.

 

 

How much is Delivery?
1 Item - $14.95 Australia Wide
2 Items - $19.95 Australia Wide
3 or more - $24.95 Australia Wide

Do you offer other sizes? 
Yes, we can custom make just about any size for you.
Sizes larger than those offered on our website may attract higher postage costs due to the size & will be quoted upon request.

How long do they take?
At our checkout you have 3 options to select from:
Standard - up to 10 business days to produce and send
Semi Rush - produced & sent within 5 business days (Add 20%)
Urgent - produced & sent within 2 business days (Add 50%)
 

Are the Canvas Prints made in Australia?
YES,they sure are, all printing, stretching and packaging is done by us here in Australia.